Komunikacija med uporabnikom in osebnim asistentom je lahko uspešna samo takrat, kadar oba – uporabnik in osebni asistent – sodelujeta enakopravno, imata občutek, da se ju upošteva, in se ob komuniciranju dobro počutita. Pogledali si bomo različne stile komuniciranja, da sami pri sebi ugotovimo, kako komuniciramo in kako komunicirati bolje. Poglobili se bomo tudi v to, kako reševati konflikte, ki se pojavijo med uporabnikom in osebnim asistentom.
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